Privacy Policy

Purpose

siParadigm LLC ("siParadigm" or "We") respects the privacy of its customers and website visitors. This Privacy Policy explains our policies and practices regarding the collection, storage, use, and/or disclosure of your Personal Information that we may collect from you, or you may submit to us, through visiting our website. This does not include Protected Health Information ("PHI") covered by the Health Insurance Portability and Accountability Act of 1996 ("HIPAA").

Personal Information refers to information that identifies, references, describes, or could reasonably be used to identify a particular person or device.

Consent

By using our website and services, you acknowledge this Privacy Policy and agree to the collection and use of Personal Information accordingly. If you disagree with any portion of this Privacy Policy, please discontinue accessing the website as continued use constitutes agreement.

Information Collected

Your Personal Information, including but not limited to first and last name, email address, phone number, physical address, or other information may be voluntarily provided by you.

Your Personal Information, including but not limited to IP address or other similar identifiers, may be automatically collected through cookies or other technologies.

Cookies

We use cookies and similar tracking technologies on our website. Cookies are small data files stored on your device. We use the following types of cookies:

  • Necessary Cookies required for the website to function properly
  • Analytics Cookies used to understand how visitors interact with our website via Google Analytics

You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies, however, doing so may affect website functionality. We use Google Analytics to track and analyze the use of our website and visitor interactions, this service does not log or store your Personal Information. You may opt-out of tracking by Google Analytics by installing the Google Analytics opt-out browser add-on.

Use of Personal Information

We may use your Personal Information to:

  • Fulfill your requests, respond to inquiries, or purposes for which it was provided
  • Provide, deliver, and maintain services
  • Manage your account as a user of our services
  • Comply with laws, regulations, or other legal requirements
  • Protect against legal liability
  • Protect and defend our rights or property
  • Protect the safety of the public
  • Investigate wrongdoing
  • Measure the interaction with our website and marketing efforts

Disclosure of Personal Information

For the reasons described under "Use of Personal Information," we may share, disclose, or otherwise transfer your information to the following:

  • Business affiliates
  • Service providers, hosting vendors, or other parties involved in our website operations
  • Recipients of data due to cookies or similar technologies
  • Acquirers in the event of a sale or merger

Security of Personal Information

The security of your Personal Information is important to us, however, no method of electronic transmission or storage is 100% secure. We strive to use commercially reasonable means to protect your Personal Information, however, we cannot guarantee its absolute security.

Your Personal Information is also protected by the password created for your siParadigm account. The confidentiality of your password is your responsibility.

Retention of Information

Your Personal Information will be retained for as long as is necessary for the purposes described in this Privacy Policy. We will retain your Personal Information to the extent necessary to

provide services to you, enforce our agreements and policies, and comply with the law and other obligations. The retention period may vary depending on the reason it was collected.

Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your Personal Information, including the right to request access to, correction of, or deletion of your Personal Information we may have collected. You may also have the right to request that we restrict or stop processing your Personal Information, or to receive a copy of it. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law. We will not discriminate against you for exercising any of these rights.

Notice to California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act of 2018 (CCPA) regarding your Personal Information. CCPA does not apply to the use and disclosure of Personal Information defined as PHI under HIPAA. CCPA does not apply to PHI accessed, used, or disclosed by us or to Personal Information we handle in the same manner as PHI. We have implemented safeguards in accordance with the Privacy and Security Rules.

  • You have the right to request that we disclose to you:
    • The pieces of Personal Information we have collected
    • Categories of Personal Information we have collected
    • Categories of sources from which Personal Information was collected
    • Categories of third parties with whom Personal Information has been shared
    • Categories of Personal Information we may disclose
    • Purposes for which Personal Information was collected or shared
  • You have the right to request deletion of your Personal Information, subject to certain exceptions, under which we are not obligated to delete your Personal Information, if it must be retained to fulfill one of the following purposes:
    • Complete the transaction for which your Personal Information was collected
    • Ensure security and integrity to the extent the use of your Personal Information is reasonably necessary and proportionate for those purposes
    • Debug to identify and repair errors that impair existing intended functionality
    • Exercise free speech, ensure the right of another consumer to exercise that consumer's right of free speech, or exercise another right provided for by law
    • Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code
    • Engage in public or peer-reviewed scientific, historical, or statistical research that conforms or adheres to all other applicable ethics and privacy laws, when the business's deletion of the information is likely to render impossible or seriously impair the ability to complete such research, if the consumer has provided informed consent
    • Enable solely internal uses that are reasonably aligned with your expectations
    • Comply with a legal obligation
    • Otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information
  • You have the right to request correction of your Personal Information in the event that it is inaccurate. We will exercise commercially reasonable efforts to correct the inaccurate Personal Information upon receipt of a verifiable request from you.
  • You have the right to not be discriminated against for exercising your right under the CCPA, we will not:
    • Deny you goods or services
    • Charge you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties
    • Provide you with a different level or quality of goods or services
    • Suggest you will receive a different price or rate for goods or services or a different level or quality of goods or services
  • You have the right to request to be opted out of the sale of your Personal Information. We do not sell your Personal Information to third parties. You may control the use of cookies on your device.
  • To submit a CCPA request, you, or an authorized agent, may contact us using the information provided in the "Contact Us" section below. We will respond within 45 days of receiving your request, and may request proof of identity or proof of authorization to your agent to submit the request. If we are unable to verify your identity or agent's authority, we may not be able to fulfill your request.

Children's Privacy

Our website is not directed to children under the age of 18, and we do not knowingly collect Personal Information from children under 18. If you believe we have inadvertently collected such information, please contact us using the information provided in the "Contact Us" section below, and we will work to delete it in accordance with our policies.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy from time to time by posting such modification on this page without any other notice to you. Any modification will be effective immediately upon posting on this page, and the changes will apply to the information collected after the date of the modification. It is your responsibility to revisit this page periodically to ensure your continuous understanding and agreement of this Privacy Policy.

Protected Health Information (PHI)

siParadigm maintains a Notice of Privacy Practices related to its use and disclosure of PHI. Please refer to our Notice of Privacy Practices to learn how we use and disclose your PHI, our legal duties with respect to your PHI, your rights and how to exercise them.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices or policies. We encourage you to review the privacy policies of any third-party sites you visit before providing Personal Information.

Contact Us

Send your questions, comments, concerns, or requests for additional information about this Privacy Policy to:

Mail:   siParadigm
             Attn: Privacy Officer & Chief Compliance Officer
             25 Riverside Dr, Ste 2
             Pine Brook, NJ 07058
Email: compliance@siparadigm.com
Phone: (888) 599-5227
Fax:     201-599-9066

Last Updated: May 6, 2026

Discover more.

A Model Experience

With core values rooted in service and integrity, our leadership team sets the bar high.

We consistently strive to set the model for exactly how a reference laboratory should engage with both physicians and patients.

Accredited and Certified

siParadigm is accredited by CLIA (Clinical Laboratory Improvement Amendments) and certified by CAP (College of American Pathologists).

We also hold select state licensure where required.